Registration Account
- What is the “My Account” button for?
- How can I create a registration account, and purchase a course from AlphaStar Academy?
- I purchased course(s) from AlphaStar before, why do I create an account now?
- Do I have to sign in before making a course registration on AlphaStar Academy?
- I already have an account and signed in, how can I complete the course registration?
Registration, Cancelation & Refund
- Where can I find general information about your course offerings?
- How can I communicate with the teacher/academic coordinator?
- Can we try a class before registering?
- How can I get regular updates about your upcoming courses, offerings, events etc?
- How can I ask my academic questions?
- Can I select and register for a course/camp now and change my level later on?
LMS (Course) Account
- How do I check my child’s progress?
- I registered for a course but I cannot see the course in my LMS account. What should I do?
- When do I receive my account credential?
- If I have multiple LMS accounts, how can I fix it?
- What should I do to avoid multiple LMS accounts?
- I don't want my child to turn on her camera during live sessions. What should I do?
Other
- What are the class capacities for the courses?
- Are AlphaStar Academy courses accredited?
- Are all the materials available for self-study courses when registered?
- How long can we access the self-study course account and materials after registration?
- Do you host AMC 8, AMC 10/12 contests at your center?
- What recorded videos are in Self study format?